Frequently Asked Questions

Frequently Asked Questions


What is the procedure for placing an order at

Our systems are simplified to enable you secure a quote easily. For a client to receive appropriate quote for the proposed order, he/she should click “Place Order” section and submit all the details using the availed form. On receiving the form, he/she will receive a phone call from us confirming the receipt of these instructions. In addition, an email will be sent to the client within a few minutes of submitting the details. If you need an essay, term paper, research paper, custom written essay on any topic, and admission letter, dissertation or thesis among others, you can proceed to place the order immediately. Our dedicated team of both support and writers is eager to assist you in all academic levels (High School, College, University, Masters, and PhD).

Do you use the same kind of plagiarism software my professor uses?

We several plagiarism-detection tools that allow us to thoroughly check our customers’ papers for trace of copied content. We ensure your custom paper is checked for originality before being sent to you.

What is the guarantee that I will get a refund if I am not satisfied with my paper?

Our money back guarantee policy gives the client the right to demand for a refund in case something goes wrong. Refund requests on instances of the quality of the paper are thoroughly examined by our team of specialists, who provide the final report. Any other refund requests are processed and issued within 2-4 days.  Refunds issued may include:

Cancellation of an order in progress

Paying for a single order twice

No available writer was assigned the order secured

Placing identical orders

Order delivered late or revision lateness

Not satisfied with the quality of the paper delivered

How confidential is your service?

All the information you provide when placing an order with us is treated with great care and confidentiality. Information such as customer’s name, samples, and email address remains confidential, thus, WE DO NOT provide, share, rent, or even sell it to a third-party.  It is always our responsibility to safeguard our customers’ interests, which includes protecting all your information effectively.

Do you guarantee that I will receive a satisfactory custom paper?

We have a team of well-trained professional writers who work around the clock to deliver quality custom papers. We enjoy 99% customer satisfaction rate. Our professional team gives you the assurance that all the creative pieces of work they handle are 100% plagiarism free. All you need to do is to rest easy and wait to get an A++++++

Can the previous writer handle my paper?

Yes, the client reserves the right to request for a writer of choice to work on his/her custom paper. All our customers can choose any writer to write his/her paper at any given time.

What if I want my paper earlier than the deadline I stated previously?

As our customer, you reserve the privilege and right to change the deadline of your order at any given time.